Talent
Staff Augmentation &
BPO Services
INSURANCE ~ FINANCE ~ TECHNOLOGY
Build High-Performing Nearshore Teams. Whether you need a single software engineer or a fully managed operations team, we help you scale cost-effectively without sacrificing quality.
We solve talent, so you can scale faster.
Proxima provides nearshore staffing and BPO solutions for organizations operating in highly regulated and operationally demanding industries.
Our dedicated teams help insurance carriers, MGAs, financial institutions, retailers, and technology organizations expand their teams with nearshore talent, without the complexity of recruiting, HR administration, payroll, or handling international employment compliance.
From customer service and claims processing to software engineering and cloud architecture, we deliver the specialized professionals your business needs: Fully bilingual, U.S. time-zones aligned, and ready to integrate into your existing workflows.

Our Nearshore Delivery Models
Staff Augmentation vs BPO
Both nearshore. Both bilingual. Different levels of management involvement.
Nearshore Staff Augmentation
Quickly extend your internal team with pre-vetted professionals who work as an extension of your organization.
Benefits
Top professionals from across Latam
Fully bilingual (English & Spanish)
U.S. time-zone alignment
Flexible monthly engagements
Rapid hiring process
Industry expertise in Insurance, Financial Services, Banking, Healthcare, Logistics, Retail, and SaaS.
Roles We Source
Engineering & Development
- Backend Developers
- Frontend Developers
- Full-Stack / Software Engineers
AI & Automation
- Prompt Engineers
- QA Engineers
- QA Automation Engineers
Data & Quality
- Cloud Engineers
- Data Engineers
- DevOps Engineers
- QA Specialists / Testers
Delivery & Agile
- Agile Coaches
- Business Analysts
- Functional Analysts
- Project Managers
- Scrum Masters
Back-Office & Support
- Back-Office Analysts
- Data Entry Specialists
- Lead Generation Specialists
- Virtual Assistants
01
Business Process Outsourcing (BPO)
Outsource entire business functions while maintaining complete visibility through defined SLAs, and dedicated management.
Capabilities
Teams from 2 to 50+ professionals
Fully bilingual (English & Spanish)
Onsite work from our facilities
Dedicated Team Leads
SLA-driven operations performance reporting
Bring your own CRM, IVR and core systems, or leverage ours
Industries We Serve
Collections
Financial Services
Logistics
P&C Insurance
Professional Services
Retail & eCommerce
Technology
Teams We've Built
Underwriting Support
FNOL & Claims Intake
Customer Service
Agent Support
Compliance & KYC
Billing & Collections
Sales Support
Order Management
Back-Office Processing
Administrative Support
02
Still deciding on the right delivery model?
Why Proxima?
Nearshore talent designed for the highest standards
01
Industry Expertise
Unlike generalist staffing firms, Proxima specializes in highly regulated industries including insurance, financial services, commerce and technology.
Insurance
Financial Services
Commerce
Technology
02
Nearshore Delivery
We're headquartered in Chicago, with delivery centers in the Dominican Republic and Ecuador and remote talent across the region — providing full overlap with U.S. business hours while significantly reducing operating costs
🇩🇴
Dominican Republic
🇪🇨
Ecuador
🌎
Regional Remote · LATAM
03
Elite Talent
Our recruiting teams source professionals from the region's leading organizations, ensuring highly qualified technical and operational talent.
04
Fully Bilingual
Fluent in both English and Spanish with a strong U.S. cultural connection, delivering an exceptional customer experience.
05
Flexible Engagement Models
Whether you need 1 engineer, 10 customer service reps, or a fully managed operational department, we scale with your business.
Request a Free Consultation
Meet our senior team for a custom proposal. No generic AI quotes.
Secure · Compliant · U.S.-Governed
ISO 27001
Information security certified
SOC 2 Type I & II
Independently attested
Secure by Design
Built-in controls
U.S. Managed
Chicago leadership
Wholly Owned Ops
No subcontracting
Resolute Global Company
SEC-registered parent
Regulated-industry standards for insurance, banking, and healthcare — verifiable, audited, and accountable to U.S. governance.
Talent Trusted by
Making Headlines