Talent

Staff Augmentation &
BPO Services

INSURANCE ~ FINANCE ~ TECHNOLOGY 

Build High-Performing Nearshore Teams. Whether you need a single software engineer or a fully managed operations team, we help you scale cost-effectively without sacrificing quality.

60%+
60%+
60%+

Savings

Savings

VS. typical onshore hiring

VS. typical onshore hiring

7k
7k
7k

Top professionals

Top professionals

vetted in LATAM

vetted in LATAM

Nearshore Reach
Nearshore Reach
Nearshore Reach

Chicago HQ

Chicago HQ

+ 2 LATAM delivery hubs

+ 2 LATAM delivery hubs

Onshore Standards
Onshore Standards
Onshore Standards

SOC 2 Type I & II

SOC 2 Type I & II

ISO 27001

ISO 27001

We solve talent, so you can scale faster.

Proxima provides nearshore staffing and BPO solutions for organizations operating in highly regulated and operationally demanding industries. 

Our dedicated teams help insurance carriers, MGAs, financial institutions, retailers, and technology organizations expand their teams with nearshore talent, without the complexity of recruiting, HR administration, payroll, or handling international employment compliance. 

From customer service and claims processing to software engineering and cloud architecture, we deliver the specialized professionals your business needs: Fully bilingual, U.S. time-zones aligned, and ready to integrate into your existing workflows. 

Staff Augmentation Banner

Our Nearshore Delivery Models

Staff Augmentation vs BPO

Both nearshore. Both bilingual. Different levels of management involvement.

Nearshore Staff Augmentation

Technical talent with
industry expertise
  
Technical Talent with Industry Expertise

Quickly extend your internal team with pre-vetted professionals who work as an extension of your organization.

Benefits

Top professionals from across Latam 

Fully bilingual (English & Spanish)

U.S. time-zone alignment

Flexible monthly engagements

Rapid hiring process

Industry expertise in Insurance, Financial Services, Banking, Healthcare, Logistics, Retail, and SaaS.

Roles We Source

Engineering & Development

- Backend Developers

- Frontend Developers

- Full-Stack / Software Engineers

AI & Automation

- Prompt Engineers

- QA Engineers

- QA Automation Engineers

Data & Quality

- Cloud Engineers

- Data Engineers

- DevOps Engineers

- QA Specialists / Testers

Delivery & Agile

- Agile Coaches

- Business Analysts

- Functional Analysts

- Project Managers

- Scrum Masters

Back-Office & Support

- Back-Office Analysts

- Data Entry Specialists

- Lead Generation Specialists

- Virtual Assistants

01

Business Process Outsourcing (BPO)

Managed teams built
around your processes
Managed Teams Built Around Your Processes

Outsource entire business functions while maintaining complete visibility through defined SLAs, and dedicated management. 

Capabilities

Teams from 2 to 50+ professionals

Fully bilingual (English & Spanish) 

Onsite work from our facilities

Dedicated Team Leads

SLA-driven operations performance reporting

Bring your own CRM, IVR and core systems, or leverage ours

Industries We Serve

Collections

Financial Services

Logistics

P&C Insurance

Professional Services

Retail & eCommerce

Technology

Teams We've Built

Underwriting Support

FNOL & Claims Intake

Customer Service

Agent Support

Compliance & KYC

Billing & Collections

Sales Support

Order Management

Back-Office Processing

Administrative Support

02

Still deciding on the right delivery model? 

The key difference between Staff Augmentation and BPO comes down to who manages the people and the process.

The key difference between Staff Augmentation and BPO comes down to who manages the people and the process.

Why Proxima?

Nearshore talent designed for the highest standards

01

Industry Expertise

Not a general staffing firm

Not a general staffing firm

Not a general staffing firm

Unlike generalist staffing firms, Proxima specializes in highly regulated industries including insurance, financial services, commerce and technology.

Insurance

Financial Services

Commerce

Technology

02

Nearshore Delivery

Full U.S. hours, lower cost

Full U.S. hours, lower cost

Full U.S. hours, lower cost

We're headquartered in Chicago, with delivery centers in the Dominican Republic and Ecuador and remote talent across the region — providing full overlap with U.S. business hours while significantly reducing operating costs

🇩🇴

Dominican Republic

🇪🇨

Ecuador

🌎

Regional Remote · LATAM

03

Elite Talent

Sourced from the region's best

Sourced from the region's best

Sourced from the region's best

Our recruiting teams source professionals from the region's leading organizations, ensuring highly qualified technical and operational talent.

04

Fully Bilingual

English & Spanish U.S.-fluent

English & Spanish U.S.-fluent

English & Spanish U.S.-fluent

Fluent in both English and Spanish with a strong U.S. cultural connection, delivering an exceptional customer experience.

05

Flexible Engagement Models

Scales with your business

Scales with your business

Scales with your business

Whether you need 1 engineer, 10 customer service reps, or a fully managed operational department, we scale with your business. 

Request a Free Consultation 

Meet our senior team for a custom proposal. No generic AI quotes.

Secure · Compliant · U.S.-Governed

ISO 27001

Information security certified

SOC 2 Type I & II

Independently attested

Secure by Design

Built-in controls

U.S. Managed

Chicago leadership

Wholly Owned Ops

No subcontracting

Resolute Global Company

SEC-registered parent

Regulated-industry standards for insurance, banking, and healthcare — verifiable, audited, and accountable to U.S. governance.

Talent Trusted by

Let’s get started

Build your nearshore team

Making Headlines

Featured in

"Proxima emerges as a game-changer in customer support. It bridges the gap between automation and personalized service with AI." 

"Proxima emerges as a game-changer in customer support. It bridges the gap between automation and personalized service with AI." 

"Already leading a revolutionary movement, offering BPO services and solutions that leverage cutting-edge technology."

"Already leading a revolutionary movement, offering BPO services and solutions that leverage cutting-edge technology."

" Proxima's unique combination of expertise and innovative approach paves the way for a more efficient, customer-centric insurance landscape.” 

" Proxima's unique combination of expertise and innovative approach paves the way for a more efficient, customer-centric insurance landscape.” 

Your trusted partner for specialized staffing, interaction automation, and digital solutions across banking, insurance, and other complex industries.

SECURE BY DESIGN

U.S. MANAGED

NEARSHORE DELIVERY

2026

© Proxima Solutions | All Rights Reserved

Your trusted partner for specialized staffing, interaction automation, and digital solutions across banking, insurance, and other complex industries.

SECURE BY DESIGN

U.S. MANAGED

NEARSHORE DELIVERY

2026

© Proxima Solutions | All Rights Reserved

Your trusted partner for specialized staffing, interaction automation, and digital solutions across banking, insurance, and other complex industries.

SECURE BY DESIGN

U.S. MANAGED

NEARSHORE DELIVERY

2026

© Proxima Solutions | All Rights Reserved